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When Technology Really Sucks!
Posted on May 7th, 2009 3 commentsMy Macbook Pro just decided to stop working. I won’t do into technical details but it came to the point where I dropped it off at Mac Outpost here in London.
Now normally the Mac Outpost guys are great! But I’m not sure what happened to them but they’ve had the laptop for over 24 hours without having even looked at it. This is not acceptable as the laptop is basically my hammer. My primary tool!
While I don’t want to spread bad things about these guys here in London Ontario at Mac Outpost, currently I’m really frustrated!
I expect computers to break-down, but it’s way too often that they do.
UPDATE May 09
Apple is replacing the logic board for free even though it’s out of warranty. See this KB article for more info.3 responses to “When Technology Really Sucks!”
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Nick Neufeld May 7th, 2009 at 20:49
You’re a Nerd, you should be able to fix it yourself
Yeah, I had them fix my Macbook Pro when it died as well, and it took them quite a while to fix it. But they were waiting on a part, so I guess that wasn’t their fault.
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Thanks Nick, yeah I picked it up this morning and am currently making an image of the hard drive before I begin further testing.
I think it may be a result of safe sleep function.
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anonymous August 5th, 2009 at 09:36
I would suggest you to bring it to the other authorized Apple Service Provider, Mostly Digital. My MBP started to malfunction when I took it to the Outpost for a cosmetic repair about the same time this year. Then, I took it to the other shop for the second repair under Apple Care. The technician at Mostly Digital found missing parts from the MBP. Either the Mac Outpost, London, ON, has very poor technicians working for them, or purely an unethical business.
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