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  • EPSON Scan Cannot be Started!

    Posted on April 2nd, 2009 Arthur 51 comments

    I purchased an Epson Artisan 800 and set it up today. It’s a great printer. It has a document scanner, flat bed scanner. Built-in fax. And a awesome CD/DVD disk printer which has Mac and Windows software. Best of all it has built-in Wifi which I believe is 802.11n compatible.

    So I’m running Mac OS X 10.5 (Leopard) and install the Artisan software on my Macbook Pro laptop. Printing works great, no problems. But when I try to launch Epson Scan, I get the following error message:

    EPSON Scan cannot be started.

    Please use the Troubleshooting Assistant to solve the problem.
    Do you want to open the Troubleshooting Assistant?
    [ No ]      [ Yes]

    Here’s what you want to do. Click on No because the troubleshooting assistant is useless. Then here’s what I had to find out the hard way. Its not documented by Epson and realistically you should automatically be prompted to run this in the first place. But here you go.

    Under your Applications folder you will find another folder called Utilites. Under Utilies you’ll find an application called “EPSON Scan Settings”. If you open that and setup the network scanner in there, you’ll be fine. This works for ethernet (cabled) networks and wireless network scanning. And here’s a little video to demonstrate it.

    (Same for both the Artisan 700 and 800)

    http://www.vimeo.com/3973647